Premium Plumbing & Heating

Terms of Service (Plumber Referral Service)

Last Updated: November 25, 2025

1. Scope of Service (Referral Only)

Our website acts strictly as a **referral service** to connect customers in the Royal Docks area with independent, local plumbers. We do not employ the plumbers, nor do we perform any plumbing work ourselves.

2. Contractor Responsibility

Any contracts, agreements, warranties, payments, or disputes regarding the plumbing service are strictly **between you and the independent plumber**. We are not liable or responsible for the quality, costs, timeliness, licensing, or actions/omissions of any referred contractors.

3. Use of Testimonials

Testimonials displayed on this site are genuine feedback from verified customers. Results and experiences may vary depending on the specific job and contractor.

4. Geographical Area

This referral service is primarily limited to and focused on the **Royal Docks and surrounding postcodes**.

Privacy Policy

Effective Date: November 25, 2025

1. Information We Collect

We only collect personal information that you voluntarily submit through our contact form, which includes your name, phone number, email address, and service location in the Royal Docks area.

2. Purpose of Collection

Your collected information is used **solely to facilitate a connection** between you and qualified, local plumbing contractors to provide a service quote.

3. Data Sharing and Disclosure

We share your contact and service request details only with a **limited number of vetted, local plumbers** for the purpose of fulfilling your request. We **do not sell, rent, or trade** your personal information to third parties for marketing purposes.

4. Data Security

We implement basic security measures to protect the data submitted via our contact form. Given the simplicity of our site, we advise against submitting highly sensitive information.

5. Cookies

We use essential (strictly necessary) cookies to ensure the basic functionality and security of the website. We do not use complex tracking or performance cookies.